Privacy Policy

1. Information We Collect

By accessing or using the Service, you consent to the practices described in this Privacy Policy.

a) Information You Provide

• Account details (name, email address, password).

• Payment information (processed securely through third-party providers; we do not store full payment card details).

• Customer support inquiries and communications.

b) Information We Collect Automatically

• Usage data (features used, actions taken, timestamps).

• Device and browser information (IP address, operating system, device identifiers).

• Cookies and similar technologies (to improve functionality, authentication, and analytics).

c) Information from Third Parties

• Data from third-party integrations or services you connect with our platform.

• Analytics or marketing providers that help us improve the Service.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service.

• Personalize your experience and deliver relevant features.

• Process payments and manage subscriptions.

• Communicate with you about updates, support, and promotional offers.

• Monitor usage, prevent fraud, and ensure security.

• Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate the Service (e.g., hosting, payment processing, analytics).

• Legal Requirements: When required by law, regulation, or legal process.

• Business Transfers: In connection with a merger, acquisition, or sale of company assets.

• With Consent: When you give us explicit permission to share your information.

4. Data Retention

We retain personal information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

5. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal information.

• Restrict or object to certain processing activities.

• Request data portability.

• Withdraw consent (where applicable).

To exercise these rights, contact us at info@aetyn.ai.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance the Service, analyze usage, and personalize content. You may disable cookies through your browser settings, but some features may not function properly.

8. Third-Party Links

The Service may contain links or integrations to third-party websites or tools. We are not responsible for their privacy practices or content.

9. Children’s Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated version on our website and updating the “Effective Date.”